Thank you for buying a Nissan ENV200 electric van from Go Green Autos. Below are some useful tips to help you get to grips with your new electric van.

Insurance

All you need to do before your vehicle is delivered is to arrange your insurance. You'll need to insure the vehicle from delivery or collection day, not payment day.

Useful tips

• When starting up, take your time. You need to allow at about 2 second after turning on the van before selecting drive. If you rush, it wont start and you'll have to start again which takes even longer.

• You must keep your foot on the brakes when selecting Drive or Park.

• Your brakes may sound noisy and you'll get rubbing or squealing noises at low speeds. All pretty normal for an EV as there's no engine noise to drown it out, but will be worse initially as it has not been used for a while and has been washed recently (wet = brake corrosion). This video explains more https://youtu.be/OzY0PGWwTyc.

• The range meter on the ENV200 can be very inaccurate and could be showing a lower range initially. The range meter is only an estimate and is based on past driving. When vehicles are stored and not used for a while, it throws out the range algorithm. As you start to use it and re-charge, it will get more accurate.

• You want to aim for a driving economy of at least 4.5 mpkWh in the summer and 3.5 mpkWh in the winter. To drive economically, use in ECO mode, accelerate gently and try to do all slowing without using the brakes. Get in the habit of driving if you had no brakes and you'll be rewarded with much more range. Further information and tips are in the FAQ page.

• First time EV drivers will often drive much faster than they would normally, due to the lack of noise ,vibration and the linear smooth acceleration, which doesn't give you the same feedback of speed. EVs hide their speed well. To drive efficiently, you will need to accelerate gently and keep your speed down. It may feel like you're driving slow, but you're probably not!

• In the winter, EVs use more electricity for heating and are therefore less efficient so you'll see less range. But when it comes to Spring and the temperatures improve, so does the range. Further information in the FAQ section.

• In the winter, if you're charging over night, use pre-conditioning to prepare the van in the morning as this will maximise your range in the winter. If your van has heated seats and a heated steering wheel, use these too as they are more efficient than heating the air.

• Many EV drivers try to preserve range and energy use by using the air conditioning as little as possible. This isn't a good idea as the seals in the pipes can dry (and leak gas) if it isn't used for long periods. So use the air con at least weekly if you can to just lubricate the system internals.